Should you have a question not covered on this page, please feel free to contact us with your enquiry. 

Why should I use Organic Skincare?
Please read our blog post on what is really in your skincare to understand the full impact chemicals have on your skin and we think you will then understand why we believe Organic is best.

What ingredients are in your products? 
We choose to use 100% certified organic and natural ingredients, we only purchase raw ingredients from certified organic farmers. All our organic raw ingredients come with certification from the ACO.

Where do your ingredients come from?
We source our ingredients from Australia and all over the world.

What benefits do these products have on the skin? 
Please read the benefits of each ingredient on the Ingredients Page.

Do your products contain any chemicals?
No. Our products do NOT contain any chemicals whatsoever, we do NOT use mineral oils, parabens, PEG's, artificial preservatives, colours or fragrances in the manufacturing process. You can view the individual ingredients of each product or a complete overview on the Ingredients page.

Are your products tested on animals?
No, our products are NOT tested on animals, we believe in animal conservation and have accreditation by Choose Cruelty Free Limited.

What is Parfum? 

Parfum(not to be confused with perfume) - Naticide(R) is a Trade name and not acceptable for use on product label's ingredient list. The correct INCI name for labels, when using Naticide(R) is 'Parfum' or 'Fragrance'.It is  plant based preservative that has a mild fragrance of almond and vanilla. It inhibits bacterial mould and yeast growth in organic skin care formulations,we believe it is the most 'natural' safe gentle and effective preseravtive to organic skincare manufacturers. It is not a eye or skin irritant or skin sensitiser,it is approved for use in organic skincare by the ACO -Australias largest certifier for organic products. 

What is the shelf life of the products?
Positively Organic Skincare is committed to quality. We create small product batches from the finest and freshest ingredients and use only natural and organic preservatives. Small batches ensures you receive products which are always fresh. We recommend using your product by 12 months from when you receive them,the 12 month logo is on the label and that you store the products in a cool, dry place, away from direct sunlight for best results.

Do I need to pay additional taxes on each product? No.The price that you pay when you make the order is the final price which is inclusive of GST.

 

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Do you have a question? A suggestion? Feel free to contact us and we will be happy to help you!